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UNCRPD recognizes in Article 30 that access to tourism is a right of everyone. Nevertheless, there is still a great gap between demand and supply, i.e. access needs and access provisions. Accessible tourism is still considered to be a niche market. If European destinations were fully accessible, this demand could increase up to 44 % a year, which would result in an additional 142 billion Euros GDP and 3.4 million jobs for the European economy (source: University of Surrey (2016)). Considering that 15% of the potential clientele have a disability (based on WHO figures), the HORECA are missing out on a large potential market because of their inaccessibility.

We aim to address this by training HORECA staff in offering accessible inclusive services to their clientele.

Target groups:

  • as LEARNERS: Youth (aged 15-29)
  • as TRAINERS: Youth workers, youth trainers, in-house trainers

Target sectors:

  • Hotels, restaurants, catering
  • Touristic open spaces
  • Museums and cultural places

Start date: 01 November 2018
Duration: 24 months

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